July 23, 2020
This message is from Sage Alerting Systems regarding your Sage Digital ENDEC model 3644. It applies only to users in the United States.
Action required before October 28, 2020.
A signing certificate used by FEMA to validate CAP alerts will expire on Oct 28, 2020, at 14:05:29 UTC. Sage has released a free firmware update that you must install to permit your ENDEC to continue to receive EAS CAP alerts from FEMA after that date.
This release also updates the SSL root certificates that your ENDEC must have in order to download alert audio files from state or county alert originators.
You must already be running the Rev95 release. Users without Rev95 stopped validating CAP alerts in November 2019, and have been unable to connect to the IPAWS server as of July 6, 2020.
Please read the release notes at https://www.sagealertingsystems.com/release1-1/cr-rev5-release-notes.pdf. The installation process is straightforward, as is described in the release notes. Installing this update will not change any of the settings on your ENDEC.
If you have any questions regarding this update, please email us at firstname.lastname@example.org or call 914-872-4069 and press 1 for support. If you get voice mail, please leave a message and we will call you back.